Terms and Conditions

Livana Loyalty Program & Services

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1. Membership & Eligibility

Membership to the Livana Loyalty Program is open to customers purchasing through authorized Livana outlets. Members must register with an authentic 10-digit mobile number. One account is permitted per customer.

2. Points Earning & Calculation

Points are credited automatically when billing purchases at Livana Modular Furniture Fittings & Accessories, Palakkad. Point accrual rates may vary depending on product category or ongoing promotional campaigns.

3. Reward Redemption & Claims

Loyalty points can be redeemed for gifts displayed in the app catalog. High-value redemptions may require KYC verification (PAN/Aadhaar) in accordance with regulatory requirements. Pending claims can be canceled directly within the application to restore deducted points.

4. Points Validity & Termination

Points are non-transferable and have no direct cash redemption value. Livana reserves the right to modify or terminate the program or specific reward offerings with reasonable notice.

5. Contact & Support

For inquiries regarding terms, orders, or points balance, please reach us at livanapkd@gmail.com or visit our showroom at Highway Arcade, Kalmandapam, Palakkad.

Last updated: September 2026. © Livana Modular Furniture Fittings & Accessories.